Support over the festive holidays

VOCAL’s opening hours

Both our Edinburgh Carers’ Hub and Midlothian Carer Centre will have these opening hours at the end of December and start of January:

  • Tuesday 23 Dec: open 9am to 5pm
  • Wednesday 24 Dec: open 9am to 1pm
  • Thursday 25 – Friday 26 Dec: closed
  • Monday 29 – Tuesday 30 Dec: open 9am to 6pm
  • Wednesday 31 Dec: open 9am to 1pm
  • Thursday 1 – Friday 2 Jan: closed
  • Monday 5 Jan onwards: back to normal hours (Mon, Thu, Fri: 9am-6pm. Tue, Wed: 9am-8pm.)

Festive activities at VOCAL

Find time for yourself over the busy festive period and join us for the following activities: 

Emergency contacts

Ahead of the festive period, we have collated some useful contact details for out-of-hours services and organisations.  

  • Midlothian Social Work: 0131 271 3900 / 0800 731 6969 (out of hours/emergency) 
  • Edinburgh Social Work: 0131 200 2324 / 0800 731 6969 (out of hours/emergency)
  • NHS 24: Non-emergencies dial 111 (or contact GP)
  • Police Scotland: Non-emergencies dial 101 
  • For emergencies (ambulance, fire and police): dial 999 
  • Accident and Emergency Departments (A and E):
    • Age 13+: Royal Infirmary of Edinburgh: 0131 563 1000 
    • Age under 13: Royal Hospital for Sick Children: 0131 536 0000
  • All ages A and E Department at St. John’s Hospital, Livingston: 01506 532000 
  • Western General: 0131 537 1000
  • Samaritans: 116 123 (free from mobile and landline) 
  • Breathing Space: 0800 83 85 87 
  • Scotland’s Domestic Abuse and Forced Marriage Helpline: 0808 027 1234 
  • Edinburgh Crisis Centre (mental health): 0808 801 0414
  • Emergency Mental Health Assessment Service: 0131 537 6000 
  • If you smell Gas: 0800 111 999 
  • Water supply emergencies: 0800 0778 778
  • Electricity power cuts: 105 

Food banks open over the holidays

  • Steps to Hope is offering a free, 3-course Christmas dinner on Monday 22 December at 5pm. It’s at St Cuthbert’s Church, 5 Lothian Road, EH1 2EP.
  • Edinburgh Food Project‘s food bank at Clermiston is open on Monday evenings and Tuesday afternoons, including 22-23 December and 29-30 December. It’s at 17-19 Clermiston View, St Andrew’s Church, EH4 7BS.
  • Edinburgh Food Project‘s food bank at Prestonfield is open on the afternoon of 24 December. It’s at Priestfield Parish Church, 2 Marchhall Place, EH16 5HW.
  • Crisis is providing hot, 3-course meals to their members and service users on 25 and 26 December.
  • Social Bite is open on Christmas Eve and Christmas Day to provide a free Christmas dinner to anyone experiencing homelessness. They are based at 131 Rose Street, EH2 3DT.

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Trusted Charity Mark on NCVO website.
Carer Positive website.
Happy to Translate website.
Edinburgh Health and Social Care Partnership website.
LGBT Charter - silver level.
Coalition of Carers in Scotland website.
Disability Confident website (gov.uk).
Midlothian Health and Social Care partnership website.
Investing in Volunteers website.