How do I give feedback?

 

We want to know what you think about our services - if you are happy or unhappy with any aspects, then please contact us at any time using the details below.

We will listen to what you have to say and use it to help us improve our services for carers.

We also include an annual survey in Carers News asking for your views on all of our services.

More information on how we deal with complaints can be found in our complaints policy. You can get a copy of this policy (in paper or electronic form) by:

  • Downloading a copy from this website (see link far right)
  • Calling VOCAL on 0131 622 6666 or emailing centre@vocal.org.uk
  • Calling in to our Caresr Centre and collecting a copy from reception

 

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